Thank you for shopping with Velqorian Watches! We know that once you've ordered your watch, you want to know exactly when it will arrive. This Shipping Policy explains how we process, ship, and deliver your order.
This policy applies to all orders shipped within the United States.
Order Processing Time
- Orders are processed within 1–2 business days.
- We process orders Monday through Friday.
- Orders placed on weekends or public holidays will be processed on the next business day.
Order Cut-Off Time
- Daily cut-off time: 4:00 PM Eastern Time (ET).
- Orders placed before the cut-off time may begin processing the same business day.
- Orders placed after the cut-off time will be processed on the following business day.
Shipping Method & Transit Time
- Shipping Method: Standard U.S. Shipping
- Estimated Transit Time: 5–7 business days (Monday–Friday)
Total Estimated Delivery Time
- Processing Time: 1–2 business days
- Shipping Time: 5–7 business days
Estimated Total Delivery Time: 6–9 business days
Delivery times are estimates and may occasionally be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Shipping Charges
Flat Shipping Rate: $25.00 USD
Shipping charges are displayed during checkout before payment is completed.
Delivery Address
Orders are shipped to the delivery address provided during checkout. Please carefully review your shipping information before placing your order.
Velqorian Watches is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses. If you notice an error, please contact us immediately. We'll do our best to update your information before your order is shipped.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible at support@velqorianwatches.store.
While we respond promptly, we cannot guarantee changes once an order has entered processing or has been handed over to the shipping carrier.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking updates generally become available within 24–48 hours after shipment.
Lost or Delayed Orders
If your order appears delayed or has been lost in transit, please contact us at support@velqorianwatches.store.
Our team will work directly with the shipping carrier to investigate the issue and provide the appropriate assistance.
Customer Support
For any questions regarding shipping or your order, please contact us:
Business Name: Velqorian Watches
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
Phone: +1 (786) 250-0524
Email: support@velqorianwatches.store
Address: 7901 4TH ST N, STE 300, St. Petersburg, FL 33702, United States
Our customer support team is always happy to assist you and is committed to making your shopping experience with Velqorian Watches smooth, reliable, and enjoyable from checkout to delivery.